How To Be A Kindness Runner

Written By Pomegranate Company

🌸 Thank you for being a Kindness Runner and rescuing event florals! Here is everything you need to know to succeed.

📝 Overview

You are responsible for:

  • Handling flowers with care, ensuring they are not damaged during transit from weddings and events (often late at night or early morning).

  • Transporting florals safely and efficiently to our storage site or distribution partners.

  • Communicating with event coordinators, venue contacts, and the Petal Kindness coordinator and representing Petal Kindness professionally and warmly in all interactions.

🚙 Step-by-Step Job Procedures

1. Before the Event

  • Review your pickup time, location, and point of contact provided by the Kindness Coordinator.

  • Clean your vehicle to ensure there is enough space and it is ready for floral buckets.

  • Wear neutral or black professional clothing - remember, you are entering a formal event gathering where event guests and professionals may still be on site.

  • Pack:

    • A “Kindness Runner” badge - available at our office location: 2941 Lake Tahoe Blvd.

    • Scissors (to remove any taped or zip-tied floral arrangements)

    • Flower buckets - as many as your vehicle will hold - available at our office location: 2941 Lake Tahoe Blvd.

2. During the Pickup

  • Arrive and introduce yourself to the designated contact (if available) and confirm you are there to pick up the floral donation.

  • Gently remove the flowers from their vases and load them into the flower buckets.
    DO NOT TAKE ANY VASES OR FLORAL HOLDERS UNLESS EXPRESSLY STATED.
    Florists account for every vase!

  • Snap a few quick pictures at pickup and drop-off (no need for staged shots). We love seeing your behind-the-scenes shots — feel free to tag us on Instagram: @petalkindness

3. Transporting Florals

  • Drive carefully and avoid harsh turns or sudden stops.

  • Avoid leaving flowers in the car unattended.

  • Deliver flowers to: 2941 Lake Tahoe Blvd. South Lake Tahoe CA 96150 OR designated flower recipient (if specified).

  • Unload carefully and fill buckets with water if possible to avoid wilting.

4. After Drop-off

  • Send an email or text to the Kindness Coordinator confirming successful drop-off.

  • Share any photos to petalkindness@gmail.com or tag our Instagram.

💼 Conduct Expectations

  • Never solicit tips, personal gifts, or event leftovers unless authorized.

  • Be professional in all interactions — you represent the Petal Kindness brand!

🔒 Safety & Liability

  • You must have a valid driver’s license and proof of auto insurance.

  • Petal Kindness is not liable for vehicle damage, parking tickets, or violations incurred on the job.

  • Use best judgment in unsafe conditions (inclement weather, traffic). Notify us immediately if you are delayed or feel unsafe.

  • If flowers are severely wilted or damaged upon arrival, notify the coordinator.

🕒 Scheduling

  • Most pickups occur between 9:30 PM and 11:30 PM, depending on event end times. Some daytime pickups are available and will be scheduled in advance.

  • Sign up to be notified for available shifts by emailing petalkindness@gmail.com.

💸 Compensation & Forms

  • Runners receive a per shift stipend to help cover gas and expenses.

📷 Photo Sharing & Social Media

  • Photos help us thank donors and showcase your impact!

📞 Contact Info

Primary Coordinator:
Jena Biles 📧 petalkindness@gmail.com

💖 Thank You

Your role as a Kindness Runner makes an enormous impact. You rescue flowers from waste and turn them into moments of connection, comfort, and community care. We’re so grateful to have your help!

Pomegranate Company
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