Kindness Runner Training Guide
🌸 Thank you for helping as a Kindness Runner! Your role is essential in rescuing event florals. This guide outlines everything you need to know to succeed.
📝 Overview
You are responsible for:
Handling flowers with care, ensuring they are not damaged during transit from weddings and events (often late at night or early morning).
Transporting florals safely and efficiently to our storage site or distribution partners.
Communicating with event coordinators, venue contacts, and the Petal Kindness coordinator and representing Petal Kindness professionally and warmly in all interactions.
🚙 Step-by-Step Job Procedures
1. Before the Event
Review your pickup time, location, and point of contact provided by the Kindness Coordinator.
Make sure your vehicle has enough space, is clean, and is ready for safe floral transport.
Wear neutral or black professional clothing - remember, you often enter a formal event gathering.
Pack:
Floral Runner badge - available to pick up at our office location
Scissors (to remove any taped or zip-tied floral arrangements)
Flower buckets - as many as your car will carry - some are available at our office location
2. During the Pickup
Arrive and introduce yourself to the designated contact if available.
Confirm you are picking up for the Petal Kindness floral donation.
Gently remove the flowers from their vases and load them into the flower buckets.
DO NOT TAKE ANY VASES OR FLORAL HOLDERS UNLESS EXPRESSLY STATED.
Florists will come back to account for every vase.Take photos if possible for our records and donor appreciation follow-up.
3. Transporting Florals
Drive carefully and avoid harsh turns or sudden stops.
Avoid leaving flowers in the car unattended.
Deliver flowers to: 2941 Lake Tahoe Blvd. South Lake Tahoe CA 96150 OR designated flower recipient (if specified).
Unload carefully and fill buckets with water if possible to avoid wilting.
4. After Drop-off
Send a message to the Kindness Coordinator confirming successful drop-off.
Share any photos to petalkindness@gmail.com
💼 Uniform & Conduct Expectations
Wear clean, neutral, professional clothes and be friendly and discreet at events — NOTE: many pickups are during teardown when guests or vendors are still present.
Never solicit tips, personal gifts, or event leftovers unless authorized.
Be professional in all interactions — you represent the Petal Kindness brand!
🔒 Safety & Liability
You must have a valid driver’s license and proof of auto insurance.
Petal Kindness is not liable for vehicle damage, parking tickets, or violations incurred on the job.
Use best judgment in unsafe conditions (inclement weather, traffic). Notify us immediately if you are delayed or feel unsafe.
If flowers are severely wilted or damaged upon arrival, notify the coordinator.
🕒 Scheduling
Most pickups occur between 9:30 PM – 11:30 PM, depending on event end times. Some daytime pickups are available and will be scheduled in advance.
Sign up to be notified for available shifts by emailing petalkindness@gmail.com.
💸 Compensation & Forms
Runners receive a stipend per shift. You will be issued a 1099 at year-end for tax purposes for amounts of $600.
📷 Photo Sharing & Social Media
Snap a few quick pictures at pickup and drop-off (no need for staged shots).
We love seeing your behind-the-scenes shots — feel free to tag us on Instagram: @petalkindness
Photos help us thank donors and showcase your impact!
📞 Contact Info
Primary Coordinator:
Rebecca Davis 📧 petalkindness@gmail.com
💖 Thank You
Your role as a Kindness Runner makes an enormous impact. You rescue flowers from waste and turn them into moments of connection, comfort, and community care. We’re so grateful to have your help!
